Online stores that show where buyers drop off | NovaDizajn Opens in a new tab

An online store that measures where the buyer drops off

Carts fill up, orders don't follow. It looks like people bail at payment, but most often they gave up much earlier, on the product page.
We build stores where from day one you can see which step loses the most people, so you fix what's actually broken.
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Over 30 reviews on Google
Online store development, measuring the steps from product view to purchase

We build stores in WooCommerce, with no commission on turnover.

Whatever you sell, you sell: the monthly amount doesn't move with your turnover.
An online store that measures where the buyer drops off

An abandoned cart isn't fixed at checkout

The report shows people leaving at the last step, so checkout is the first thing anyone touches. But someone sure of their choice will get through even a clumsy form, while someone unsure is looking for an excuse to stop, and the delivery cost is reason enough.

A buyer has five questions and won't ask you a single one: which model is right for them, when it arrives and what delivery costs, what happens if it doesn't suit them, whether this is a real company, and whether it's safe to pay by card. If the answer isn't exactly where the question comes up, they don't send a message, they close the page.

Does this sound familiar?

If at least three items on the list feel familiar, your store isn't doing its job.
Describe your case

Carts fill up, but the orders don't follow.

The product descriptions are copied from the supplier, so they sit on ten other sites too.

You sell through Instagram DMs while the store just sits there.

A customer buys once and never comes back.

The store is slow, especially on a phone.

You don't know which product actually makes you money.

What we actually do for online stores

We don't start from the look or from picking a theme, but from the question of what stops the buyer on the way to the buy button.

A product page that answers before the question is asked.

Price, delivery, timeline and return terms sit next to the button, not in the footer.

Categories by the buyer's logic, not the supplier's spreadsheet.

People search for what they need, not for a product group code.

Descriptions that aren't copied.

The same text on ten sites means Google has nothing to single you out by, and the buyer has nothing to choose you by.

Measurement step by step.

Product view, cart, checkout started, purchase. From day one you can see where the most people are lost.

Checkout without a mandatory account.

Few fields, costs visible from the start, no surprises at the last step.

Work from this industry

We build stores by hand in WooCommerce, with no bought theme and no plugins that slow each other down. The catalogue is imported from the source you already maintain, and step-by-step measurement shows where customers are lost.

When we're not the right team for you

We don't take on every project. Before we send a quote, we check whether you even need a new build. Here are two situations where we'll tell you upfront.
01

The store is technically sound, it just doesn't sell.

In that case it's often enough to rewrite the descriptions of the key products, move the delivery cost onto the product page and shorten the checkout. It's cheaper than a new build and lifts the number of orders faster.
02

The problem isn't the store, it's the offer and the price.

If the same product is waiting at three competitors cheaper and with faster delivery, a new store will only present the same offer more nicely.
If your store sits on a platform that takes a percentage of every order and every change needs a developer, that's where we're good.
Ask which group you're in

Trust isn't claimed, it's shown.

We could tell you how we work. It's more useful to hear it from someone who has already been through it. Over 30 reviews on Google, with full names and companies, are right below.
We'd had really bad experiences with the developers who worked on our site over the past 6 years. I came across Jovan by chance and I'm genuinely delighted with the collaboration, because he went above and beyond to get everything right, and proved to be highly skilled and professional. My honest recommendation for anyone who needs a website. 👍🏻
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Andjela Peladic
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Milos Popovic
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Ivan Kostić profile picture
Ivan Kostić
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Creative, proactive, and to the point. Working with Jovan was a real pleasure - he quickly understood our needs and delivered exactly what was required. Highly recommended.
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Framed profile picture
Framed
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Translated from Serbian11/10 Top-notch communication and build quality!
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Nevena Tomic
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Translated from SerbianWe'd had really bad experiences with the developers who worked on our site over the past 6 years. I came across Jovan by chance and I'm genuinely delighted with the collaboration, because he went above and beyond to get everything right, and proved to be highly skilled and professional. My honest recommendation for anyone who needs a website. 👍🏻
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MUMKA Srbija
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Translated from SerbianJovan is professional, punctual and very patient – he was always ready to suggest the right solutions and to take what we had in mind a step further. What meant a lot to us was that he explained everything simply and clearly, without too much technical jargon, which made the whole process much easier. Thanks once again for a great collaboration! MUMKA SRBIJA
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Martin Stamenković
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Translated from SerbianHighly recommend NovaDizajn! Fast, efficient, high-quality solutions at a very low price... Thanks again for a successful project, see you on the next one 🤝
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Pesada Furniture
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Translated from SerbianGood collaboration and communication. Recommended!
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Ana Ana
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Translated from SerbianHappy with the collaboration and the service, and with how far they went to accommodate me 🙂
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Jasmina Šraj profile picture
Jasmina Šraj
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Translated from SlovenianWorking with Jovan is easy. He set up my website and connected everything remarkably quickly. He responds fast. Friendly. Resourceful. And full of knowledge. I can still turn to him for advice or help at any time. I recommend working with him.
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Because with a platform the monthly amount grows with your turnover and a percentage comes off every order, for as long as you keep selling. Here you pay for the build, and the store stays yours.

Then nothing is entered by hand. The catalogue is imported from the source you already maintain, and the work shifts to cleaning up the data and to the categories, because that’s what decides it.

Yes, and that’s a condition of the job. Handover comes with recorded training for your team on the changes that come up most often.

Rarely at the start. Categories and product pages come first, because they’re what ranks. The blog comes later, once there’s something to link it to.

It can, including products, customers and orders. An audit comes first, because we don’t take over someone else’s store blind.

Let the store stop being a catalogue.

Tell us how many products you have and where your store sits now. We come back with a read on where customers are most likely being lost, and an estimate.
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